Refund policy

Returns & Exchanges

Due to strict hygiene and safety standards, we are unable to accept returns or exchanges on any items purchased from GJones Club. This policy is in place to ensure the health and well-being of all our customers. We believe in providing only the highest quality products that meet our stringent hygiene requirements.

Why We Don't Accept Returns:

• Health and Safety: We prioritize the safety of our customers above all else. Returning items can introduce the risk of contamination, which may affect the health of others. By not accepting returns, we maintain a safe and sanitary environment for everyone.

• Product Integrity: Our commitment to quality means that every item we sell is brand new and untouched. This ensures that when you purchase from GJones Club, you receive products that are in pristine condition, directly from our trusted manufacturers.

Customer Satisfaction:

We strive to provide accurate descriptions, detailed images, and comprehensive product information to help you make informed purchasing decisions. If you have any questions or concerns about our products before making a purchase, please feel free to contact our customer support team. We are here to assist you in choosing the best products that meet your needs.

Exceptions:

In the unlikely event that you receive a damaged or defective item, please contact us immediately within 1 (844) 445-6637 of receiving your order. We will work with you to address the issue promptly and ensure your satisfaction.

Contact Us:

For any inquiries or concerns, please reach out to our customer support team at [insert contact information, e.g., email address or phone number]. We appreciate your understanding and cooperation with our hygiene policy.

Thank you for choosing GJones Club. We value your trust and are committed to providing you with the best shopping experience.